- 3+ years in a customer facing service role in any capacity
• English Language: fluent in reading, writing and speaking. If English is not native language, proficiency test results is a plus (e.g. TOEFL, TOEIC, Cambridge English Exams)• 3+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin in a large scale enterprise environment (] 500 severs).
• Bilingual – preferred though not required: Spanish, French, German, Italian, Portuguese, traditional Chinese, Korean, Japanese
- Performance including: System Hangs, Memory Leaks, High CPU, etc.